Me planking australia.
Housekeeping on March 23-26
Literally, training in the Housekeeping Dept. for 4 days is the hardest thing I have ever encountered in my entire life. Therefore, I desire to dedicate this post to all band members at HK due to my admiration.
On March 23, what I was going to confront is far from what I expected. I mean, how can you do all those things manually??? Like…everyday. Seriously? My duties were tidying the coverlet, pillows, cleaning every little thing in the room. In case you don’t know, I have to do all over for 30 rooms.
For 3 more days, I pretty much did the same thing but the different floor. What I’ve learnt having sympathy for HK’s band members. Behind the darkness, I gained a fantastic experience there.
Deeply honored,
Bubble
Rock Mania by P’ Oil - March 21-22
Rock Mania is very fundamental things and some of them are very essential about Hard Rock Hotel that all new hard rockers need to know. The lecture took place at Wonderland next to Mega Store. I didn’t know the place at first since nobody informs me about it until I met P’Alissa.
There, I met 3 new trainees from Srinakharinwirot University, they are Penny, Yim, and Nikki. P’ Oil was incredibly amazing during the lecture. She gave us all information as her best. She informed me about Hard Rock Cafe’s history, the regulations, privileges, memorable services, etc…
Rock n’ Roll,
Bubble
Job-Training at HRHP (18-19/03/11)
Like my schedule shows, “Front Office Orientation by Tanya”. She introduced the band members that I definitely have to work with in the future. I went to the Front Desk for the first time. I like seeing the guests check-in and smiling to them.
Next, being receptionist I need to know how to use Epitome, a program to check the reservation thing. I was confused since there are alot of abbreviates. For example, DCVT is Deluxe City View Twin. There are many many things I have to learn because I must not do any mistake to cause anybad consequences.
Today, mystery shopper came here, so everyone is super busy preparing themself not to do any damages. So, I am here at booking center updating anything as a trainee here. Every band members are so kind to me. I am gleeful to be here.
Have a rocking day,
Bubble
Job-Training at HRHP (15-17/03/11)
My job-training at Hard Rock Hotel started on March 15th, 2011 at 8.30. P’Mona who works at Talent Dept. introduced me and other two trainees for Housekeeping about the outlets here. There are swimming pool, Canaba, Lil’ rock, Foam Party, Gym, Beach Club, Spa, e-Bar, Starz Diner, The Shack, HRC, Live Band HRC, Mega Store, General Store, Rock Shop HRC.
Next, she took me to Hot Line, a part of Front Office, and introduced me to P’Nunny in order to inform me about operating. The very first thing I had to do was greeting which is, “Good morning. Hard Rock Hotel Pattaya. This is Bubble. How can I rock your world to day?”. I couldn’t flow my line at first, but I started to get better by step.
March 16. What I had to do was answer the phone from external call within 3 rings and transfered the line to the expected extention number. Undoubtedly, I was freak out at first. Several time passed, I was better.
March 17. I got my schedule for this month from P’Tanya. I had to stay at Hot Line for one more day. However, P’Tanya informed me about Start Me Up Check list. For instance, Lost and Found is a part of Housekeeping, First Aid Box is a medicine kinda thing. If the guest asked me to give them some medicine, what I need to do is do not give them directly. Since I do not know whether the guest is alergic to the medicine or not. So, I need to recommend the guest to see the doctor.
To be continued…
My Fair Lady: The Musical by Burapha university’s third-year students,
majoring in English. The show starts on September 14th, 2010 at 1.30 PM.
On the house!
“Probably the greatest musical of all time” - Daily Telegraph
My Fair Lady: The Musical by Burapha university’s third-year students,
majoring in English. The show starts on September 14th, 2010 at 1.30 PM.
On the house!
“Probably the greatest musical of all time” - Daily Telegraph
